For operators and multi-location deployments

Reach edge devices when support needs hands on the machine.

Remote desktop support gives operators a controlled path for troubleshooting edge devices when dashboard diagnostics are not enough.

Availability depends on compatible cameras, connected systems, permissions, and enabled services in your deployment.

1

RustDesk relay

Keep remote access optional and self-hosted where required.

2

Support access

Use it for support workflows, not routine owner review.

3

Edge troubleshooting

Pair access with agent diagnostics and network checks.

Remote Desktop

Built for evidence-backed human review.

AXWEL remote desktop supports optional self-hosted RustDesk relay access for edge support. AXWEL keeps the workflow practical: surface the signal, attach the available context, and give the right person a clear next step.

RustDesk relay

Keep remote access optional and self-hosted where required.

Support access

Use it for support workflows, not routine owner review.

Edge troubleshooting

Pair access with agent diagnostics and network checks.

See Remote Desktop in your AXWEL demo.

Start the self-service demo, then map the capabilities that fit your locations, cameras, and daily review routine.